Yes, cancellation is possible.
The minimum contract period is set at 6 months. After that, the contract will be renewed in one-month increments. Please note that if a lump-sum payment is made using a subsidy, etc., the term of the contract will be the contract term.
Yes, our service is not a "complete package" but rather flexible enough to be customized to your needs.
We will do our best to respond to proposals for additional functions and improvements, but there may be cases where it is difficult to achieve this due to technical constraints or other reasons depending on the content. In such cases, we will be happy to discuss alternatives with you, so please feel free to contact us with your requests.
Our chatbots do not rely on any specific AI model. We are currently using ChatGPT as our primary AI model, but Didify is multi-model compatible, allowing us the flexibility to switch to a better AI model in the future as it becomes available.
This allows us to utilize the most appropriate model as technology evolves, ensuring long-term peace of mind.
Our chatbot offering is based on a platform called Didify.
If Didify itself terminates its service, it may be difficult to continue using this service.
However, since Didify is an open infrastructure widely used in the field of AI development and occupies an important position in the industry, the risk of service termination is considered very low.
Self-hosted (on-premise deployment) is also available as needed to ensure business continuity.
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