Yes, we can accommodate your needs. Our system is designed to be flexible, so we can build configurations and operational flows that meet various requirements, such as the "right to be forgotten" and "right to data portability" required by the European GDPR (General Data Protection Regulation) and other regulations.
Conversation logs will be kept, but the duration will not be disclosed. They may be deleted periodically to enhance security and information management, so please duplicate them regularly in your spreadsheets if you need to.
When acquiring personal information through chatbots, the purpose of use must be clearly stated and clear consent must be obtained from the user. We also recommend that only the minimum necessary information be obtained. The person responsible for the management of personal information acquired is the customer, according to the law.
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