他社のAIチャットボットも「AI搭載」と謳っていますが、御社のAIと何が違うのですか？
確かに、使用しているAIエンジンが同じ場合、機能面だけでの差別化は難しいかもしれません。
しかし、当社は「ナレッジ（知識）の活用」を重視しており、単にAIを導入するのではなく、お客様に丸投げせず、最適な回答が導き出せるようにナレッジ設計や次制作を一緒に行う点が大きな特徴です。
Competitive Comparison
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In the long run, won't the total cost end up being higher?
No, the opposite is true. In most cases, our services produce a clear ROI in terms of reduced labor costs and increased sales, so the actual cost burden is rather reduced. We realize a healthy investment cycle where you are not bound by expensive license fees, but rather pay for the operational costs out of the value created.
Why does your company charge an initial fee when some services have no initial fee?
This is because we do not just provide the tools, but we place a great deal of emphasis on "laying the foundation for success" in the early stages of implementation. The initial cost is for consulting to gain a deep understanding of your business, and most importantly, to optimize our knowledge base, so that we can prepare you to deliver results. Think of it as proof of our commitment to providing intrinsic value, not just handing you a template.
What is the biggest difference between your chatbot and a cheap chatbot that costs thousands of yen/month?
The biggest difference is the "smartness of the AI" and the range of what it can do. Most low-cost services are "scenario-based," meaning they can only respond to pre-registered options or keywords. Our service is equipped with advanced AI (RAG) that learns from your unique material and can accurately respond to free-text questions. The difference in price is the difference between a simple automated response tool and an AI partner that solves your business problems.
Is it inferior in terms of functionality compared to major, expensive AI services?
No, in fact, we are proud of our superior cost performance. By using the open source Didify as our foundation, we are able to provide enterprise-level AI functions (advanced RAGs, API integration, etc.) to our clients without having to pass on the huge development and advertising costs of the big players to our prices. This is truly a service that realizes "good products at a fair price.
