Yes, it is possible to immediately disable (suspend) or delete specific accounts at any time with administrative privileges on the customer's side. This allows for quick response to personnel changes or resignations and reduces security risks.
Our service does not provide a dedicated management screen. You will use Google Spreadsheet to create and update your knowledge.
Please rest assured. In order to prevent unauthorized access, we grant viewing privileges only to accounts that have applied for them, and furthermore, we have set up a system that prevents forwarding.
Your data is safeguarded by the robust security of Google Spreadsheets.
We may access the site to the minimum extent necessary only when a customer requests maintenance or trouble shooting and gives us explicit permission to do so. In such cases, we will keep all records (logs) of who accessed the site, when, and for what purpose to ensure transparency.
All conversation logs are stored in a Google spreadsheet and are only viewable by authorized persons.
Specifically, we will ask for a Google account from the person responsible and we will set it up so that it can only be viewed from that account. Please be assured that the spreadsheet permissions will be strictly controlled.
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