Frequently Asked Questions

To make a website multilingual, costs and man-hours tend to increase due to page translation and update operations.
The multilingual chatbot "LinguAI" automatically translates the Japanese text and responds immediately. Even if you don't have a multilingual website, you can answer questions from overseas.

Learns from existing FAQs and documents to provide consistent, natural conversational support to customers around the world, 24 hours a day, 365 days a year. Post-implementation operations are also lightweight, allowing for ongoing cost reductions.

Responding to inquiries from overseas, such as by e-mail, involves the double and triple burden of translating the content, preparing a draft, translating it again, and replying, which places a heavy burden on the person in charge.

With LinguAI, AI provides real-time translation and automatic response, resulting in speedy and natural communication. This eliminates the need for additional translation work and the creation of replies, thereby improving response speed and significantly reducing the workload of the person in charge.

Inbound support is easily dependent on specific personnel, and there is a risk that operations will be disrupted in their absence or when they leave the company.
With LinguAI, knowledge is stored in the AI, preventing the need for human intervention and allowing for 24/7 support.

The AI system disperses and responds to the concentration of inquiries during the busy season, maintaining a stable system at all times. The risk of human resource management is minimized, and inbound demand can be met with confidence.